Learn more about what the Office of Inspector General FOIA Team can help you with. (248) 546-7107. To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). Post will do nothing but give a run around because THEY lost package. Hours of Operation Postal Service guide to mailing services: click here. The U.S. Learn where to complain about a postal employee or facility. Postal Service in their names, and each one having different responsibilities and jurisdictions, its no wonder people sometimes arent sure where to turn for help with lost, delayed, or damaged mail. Well guide you through the process. I have been making this exact temporary address change for the same time period, same address over the last 15 years without a problem.Now the postal system is completely unresponsive. For website-related issues only, contact the, For the hearing impaired, please call our TTY at 1-866-OIG TEXT (, Equal Employment Opportunity and Diversity Statement, Reasonable Accommodation Written Procedures. Call with questions about stamps or orders placed online through The Postal Store. Alert Postal Inspectors to the problem and prevent others from being victimized. Niles Post Office - Local Branch 6977 W Oakton St. Niles, IL 60714-9998 Phone: 847-967-8852 CONSUMER AFFAIRS - UNITED STATES POSTAL SERVICE 433 W Harrison ST. Ste 4010 Chicago, IL 60699-9876 Phone: 1-800-ASK-USPS Fax: 312-983-8422 More resources click here BBB Business Profiles may not be reproduced for sales or promotional purposes. 80 Main St. Westford MA 01886 . See a list of all upcoming USPS holidays and events. ), please enter the number below If problems occur, they are in the best position to investigate the issue and fix the problem. Connect with our customer service representatives to help resolve your issue and get back on track. BBB Business Profiles are subject to change at any time. Try these handy links: General Information on Postal Service products and services: click here. Instagram. USPS Consumer Affairs | Better Business Bureau Profile e-mail us: postalone@email.usps.gov Call us: (800) 522-9085 Or write to us: PostalOne! It is now over a month and I am still unable to access my mailbox. 475 L Enfant Plaza SW Correct and Standardize Your Address List, Undeliverable-as-Addressed (UAA) Mail Statistics, Emerging and Advanced Technology Promotion Guidebook, Tactile, Sensory and Interactive Promotion Guidebook, Mailers' Technical Advisory Committee (MTAC), MTAC Meeting Agendas, Presentations and Webinars, Membership and Administrative Information, User Group, Work Group, and Task Team Information, PCC Postal Administrators Quick Start Guide, PCC Postal Administrators Award Spreadsheets, National Virtual AIM Meeting- June 4, 2020, National Virtual AIM Meeting- June 4, 2020 (Slide Presentation), National Virtual AIM Meeting - June 4, 2020 (Video Presentation), For ideas on new or existing Promotions, please fill out, Consumer & Industry Contact (formerly Consumer Affairs) Office Locator. You can make a complaint about problems with your mail service online, by phone, or in person at a USPS facility. PO Box 51234. Complaint About Mail Service Use the USPS website's Email Us form. To see the most recent status of your packages, enter your tracking number in any search box on USPS.com. Consumer & Industry Contact (formerly Consumer Affairs) Office - USPS Why am I being treated with malfeasance and indifference? If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Customer Care Center USPS-NCSC 225 N. Humphreys Blvd Ste 501 Memphis, TN 38188-1001 We encourage your questions, comments and feedback, and look forward to . Delivery problems involving your mail or parcels (such as no delivery or late delivery, tracking questions, mis-deliveries, damaged mail, or similar concerns). Before sharing sensitive information, make sure youre on a federal government site. Hours of Operation Connect with our customer service representatives to help resolve your issue and get back on track. Individuals who are deaf, hard of hearing, deaf-blind, or have speech impairments can connect with USPS by using the FCCs TRS program: Access your states telecommunications relay service (TRS) to make TTY calls by dialing 7-1-1 or. USPS Customer Service District Offices - postalwork.net Find the nearest USPS location by city and state or ZIP Code. They are literally right in front of the mailboxes and they are available. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Email: USPS Customer Service However, there is obviously another link in the **** chain that does not care and is allowing this bad behavior to continue. Mail options: USPS offers several mailing options so consumers can find a shipping timeframe and cost that meets their needs. Call to order free shipping boxes, envelopes, and postal forms, or to report a problem with your shipping supply order. Informed Delivery Support But some circumstances warrant notifying us here at the OIG, or the U.S. USAGov Contact Center Ask USA.gov a question at 1-844-USAGOV1 (1-844-872-4681) Find us on social media Facebook. TTY Access for Deaf & Hard of Hearing. BBB is here to help. Select an inquiry type that most closely relates to the complaint or question that you have. Postal Service Information and Contacts | Postal Regulatory Commission I have bills addressed to me which never arrived at my temporary address. Do you have a service problem? Still nothing. If you need more help, please send us an email. 19 complaints closed in the last 12 months. For general information, how-to steps, or to learn more about USPS products and services, check our FAQs. They have no proof but close my claim. Detroit, MI 48233-9501. They told me it would take 2 weeks to a month. At this point it feels like willful disrespect. Call with questions about stamps or orders placed online through The Postal Store. The number for that office is. For answers to frequently asked questions and customer service help: click here. Monday Friday 8 AM 8:30 PM ET Access theConsumer Affairs Office Locator tool. Individuals who are deaf, hard of hearing, deaf-blind, or have . Contact Us | Office of Inspector General OIG I do not want to get anyone into trouble and I certainly do not want to jeopardize anyone's job, but this is disrespectful behavior that needs to be fixed. Office of the Consumer Advocate I call the customer service to complain about **** postal services handling of my claim i fear they may be stealing packages at this point. Write or email your complaint to USPSs Consumer Advocate office at. Complaints about consumer products and services | USAGov For more information on whistleblower retaliation go toWhistleblower Retaliation FAQ. APPEALING A POST OFFICE CLOSURE I am not judging people. The U.S. To file a complaint about theft, fraud, or waste at a USPS facility or by a USPS employee, contact the USPS Office of the Inspector General (OIG). Contact Us | USPS International Association of Better Business Bureaus. Please contact me with more information needed I think the not even *********************** of proof I have listed below should be more then enough I have been contacting **** since October ************************************************************************************************************************************************************* receipts for Package And contents enclosed in package which I did after providing this information my package dropped off the face of the earth within three days and I have been fighting back-and-forth with **** since October 2021 an even when my package was still trackable now and ***** Is refusing to let me file any more complaints refusing my remedy being very unprofessional like And flat out rude They are using excuses it is not trackable anymore and so theres nothing they could do and then theyre exact words pretty much is Im c*** out of luck and so my six children that I purchase these bears for There is a lot more information documentation that I would be more than willing to provide and ask for immediate remedy and the remedy that I had already asked for which is that the Bears from the sky view ****** wheel in ******* ******* red white and blue be re-purchased and sent to me by **** and instead of eight bears make it 18 Eight to the original receiver and ate to me the original sender for my time and since October 2021 I have emails from MRC **** consumer affairs and dating back for months now about me trying to figure this whole situation out with this package and have been more than patient understand I have also contacted *************** ****** wheel multiple times now and I have told him about this situation and Im a document to Disabled I dont have been since **** and I will not be silenced as I told ****. Something should be done and they need to be held accountable. I go through their process of filing a complaint so they can investigate and every time they close it saying I got the package and I didn't. To report mail theft, destruction of mail, fraud, or misconduct committed by a Postal employee or contractor, please file a report below with our Hotline. USAGov is the official guide to government information and services, File a complaint against a federal or state government agency, Track a package or use USPSs Email Us form, Find your USPS district consumer affairs office, Directory of U.S. government agencies and departments. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Do you need information? This is why I am contacting the BBB.The ZIP code is *****. Call: 1-800-ASK-USPS (1-800-275-8777), Hours of Operation Fill out a short form or get tips to fix some of the most common issues right from your computer. Monday Friday 8 AM 8:30 PM ET Visit: FAQ | USPS. USPS Corporate Account Address Element Correction / Address Change Service Find the nearest USPS location by city and state or ZIP Code. For a full list of USPS contact information go to this site: https://www.usps.com/help/contact-us.htm Please note: *The two letter state abbreviation must be used. Email: USPS Customer Service Consumer Assistance | Postal Regulatory Commission Ste 501 Memphis, TN 38188-1001 . Visit the. Greater Boston Postal Customer Council - Contact If youd like to speak with a representative about another issue with your package, please call us. If you need more help, please send us an email. If you need help with your Informed Delivery service, please email Informed Delivery User Support. If your complaint is not resolved, you can: United States Postal Service Postal Service, U.S.Postal Inspection Service, and Postal Regulatory Commission. You must have JavaScript enabled to use this form. USPS Shipping Reviews: What To Know | ConsumerAffairs Resources | PostalPro - USPS How do I Navigate the Interactive Voice Response (IVR) System? I paid for this on February 17th. Priority Express fees start at $22.95, and shipping runs seven days a. Please enter the USPS Tracking number or confirmation number if available. - USPS USPS Mailing Promotions seek to increase engagement and response rates for Mailers by leveraging high value mailpieces. Please note that tool is to find a local office. See a list of all upcoming USPS holidays and events. Email Us | USPS What is the best way to contact the United States Postal Service? Saturday 8 AM 6 PM ET, Federal Communication Commission (FCC) Telecommunications Relay Services (TRS) TTY Access for Deaf & Hard of Hearing.

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