If you have received this system message, it is likely that you are incorrectly supplied the Start date. The Delivery Address2 contains invalid characters. This system message is only generated if you have integrated using the Direct method where you are collecting the card details to send across to Sage Pay. The details for this are as follows: . The Transaction type does not support the requested operation. You will receive this error message for usually one or two reasons - if your Terminal ID's have not been set up correctly with your merchant bank or if we are experiencing intermittent authorisation issues where we have not been able to contact your merchant bank when requesting authorisation. Clear the response buffer to remove any header code, comments or HTML. to fix issue with successful transaction when 3DSecure failed we should apply rule Perform the 3D secure authentication for price range like 0.1 - 1000 for example - Eldar. Either the currency requested is not available for this payment system, or the supplied combination of currency and paymentsystem is not available for this vendor account. Has the Melford Hall manuscript poem "Whoso terms love a fire" been attributed to any poetDonne, Roe, or other? You will need to ensure that you are sending numerics only within this field with no spaces between any of the numbers. Form transactions are disabled for this vendor in the test environment. Please refine the search. I've found when using the module with the sagepay simulator 3d-secure 'just works' and had no problems (and no config changes at all - including the 3d-secure conditional action being disabled). You will need to ensure that your code is not sending more than 10 characters within this field and that no invalid characters are being sent. This error message will be displayed when you have failed to be authenticated through 3D-Secure and the card provided will not allow you to proceed until this has been passed. The RelatedTxAuthNo field should only ever contain the TxAuthNo (otherwise known as the VPSAuthCode) for the original transaction which you are performing a REFUND, REPEAT or AUTHORISE for. Your Cancel was Successful, the authenticated payment will now appear in your failed transaction list. An active transaction with this VendorTxCode has been found but the Currency is different. This is an important field as it allows us to identify and process the transaction through your account. Content Discovery initiative April 13 update: Related questions using a Review our technical responses for the 2023 Developer Survey, Integrating Sagepay (Opayo) with Django - How to create a merchant session key. If you receive this error, then the Vendor account has not been successfully set up on the Sage Pay servers. The Card Range not supported by the system. If you had entered the start date incorrectly please enter the correct date and try again. Display completion page and inform customer of successful or not successful transaction. The Delivery Address contains invalid characters. Cannot authorise this card. All previous AUTHORISE requests in total must not exceed the 115% value and any further AUTHORISE requests will be denied if they exceed the maximum limit. You will need to check the URL to which you are attempting to send your POST to. Card failed the LUHN check. Why does Acts not mention the deaths of Peter and Paul? If this error message has only appeared on one transaction, then please retry the transaction again. 3D-Authentication failed. The BillingAddress and BillingPostCode are required. Any other characters or lengths will produce this error. You must check your code to ensure that you only use a fully qualified URL. You must provide at least one ##### element within ##### node. Why in the Sierpiski Triangle is this set being used as the example for the OSC and not a more "natural"? You will need to check your code and ensure that your server/shopping cart is generating a unique VendorTxCode for each new transaction. The server has refused to fulfill the request. Please check and retry, There was error processing the payment at the bank site. At a minimum, you must: Tick the Enable SagePay Form box; Enter your Vendor Name (supplied by Opayo) Enter your Encryption Password (supplied by Opayo) Save. You may wish to contact the customer to gain feedback and find out why they did not wish to pursue with the transaction. The ReleaseAmount field must be a valid amount, formatted to the correct number of decimal places for the chosen currency, AND must be less than or equal to the amount of the original Deferred transaction that you are attempting to Release. The CardNumber field should only contain numbers. The card number has failed our validity checks and is invalid, Merchant session key or card identifier invalid, Operation not allowed for this transaction, This refund amount will exceed the amount of the original transaction. The Authorisation has been declined by the bank. If a value is supplied, should contain either 0 or 1. The CustomerName field can contain a maximum of 100 characters and you will need to check your code to ensure that you are not sending more than this. If this is correct, then the card is not yet valid and must not be used and you will need to use your previous card if this was a replacement card issued by your bank. The card is not yet valid. The Amount including surcharge is outside the allowed range. The Transaction has already been Released. The storetoken value is invalid, If a value is supplied, should contain either 0 or 1. Please ensure that you only ever use a fully qualified URL. If this value is incorrect or invalid, then our system will be unable to identify the original transaction. Opayo merchant session key. Authentication values are missing This will cause the payment pages not to appear and generate this error. 2 User on Card Selection page. The BillingAddress field, if provided, can only contain a maximum of up to 200 characters. The Contact Number contains invalid characters. Missing SagePay . The TxType field (also called PaymentType in very old protocols) should contain the type of transaction you wish to perform. ATTEMPTONLY StatusDetail. Surcharge not allowed on this payment system. The primary admin user cannot be deleted. You must always check your code to ensure that you are providing a valid identifier within the VendorTxCode field for all transactions. Check that the user does not already exist. 0345 850 0195 UK. Please check the data you are posting through to Sage Pay and ensure that the Amount field is being passed. The server encountered an unexpected condition which prevented it from fulfilling the request. Information received from an Invalid IP address. Does the 500-table limit still apply to the latest version of Cassandra? You will need to ensure that you are entering the correct card number as situated on the front of the customer's card. invalid_request: This error occurs when a required parameter is missing, invalid or provided more than once. The BillingPostCode field, if provided, can only contain a maximum of up to 10 characters. The value, if supplied, should contain either 0, 1, 2 or 3. You will need to ensure that you have entered the name of the credit or debit card holder within the edit box that has been provided on the payment page. The Vendor field should contain the Vendor Name which you specified on your application form when you signed up to Sage Pay. The start date you have supplied is after the end date. A transaction is unable to be registered without this information. Interpreting non-statistically significant results: Do we have "no evidence" or "insufficient evidence" to reject the null? Cannot refund mobile transactions for this acquirer. The sagepay.js ensures sensitive card data is transmitted directly from the customer's browser to Opayo without any details passing through your server. The card ExpiryDate value should always be presented in a MMYY format (a two-digit month followed by a two-digit year) and this should never include any separators such as a forward slash (/) or a hyphen (-). Invalid request. You will receive this error message when a transaction has been rejected due to either your AVS/CV2 rulebase or the customer has had three failed attempts to correctly enter their card details. If you are wishing to use custom templates, you will need to download the relevant files, amend and send over to use to be uploaded. Please try again. You will need to ensure that your code is not sending more than 200 characters within this field and that no invalid characters are being sent. To determine what the code means you will need to contact your merchant bank as they are bank specific. You will need to ensure that the card issue number length is being passed as it is displayed exactly on the customer's card. The VendorTxCode should contain your unique reference identifier for your transaction. If any other characters or spaces are being passed or provided, then you will receive this error code and message. Please look into the content of the field and ensure you only pass values to the allowed number of decimal places for that currency. Both the key and password had to be base 64 encoded. You will only be able to perform a VOID against a transaction once.

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